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Frequently asked questions (FAQ’s)

When will my order be shipped?


Orders are typically processed and shipped within 8 to 14 business days. You’ll receive a tracking number once your order is on its way

Can i Return or exchange an item

Absolutely. We accept returns and exchanges within 14 days of delivery, as long as the item is unused and in its original packaging.

How can I track my order?


Once your order is shipped, you’ll receive an email with a tracking link so you can follow its journey in real time

What should I do if I receive a damaged or wrong item?

We’re sorry for the inconvenience! Please contact our support team with photos, and we’ll resolve it quickly with a replacement or refund.